Rubuta ko manna saƙonku a binciken cibiyar taimako, ko ku duba rukunonin da ke ƙasa. Sannan ku bi matakan “Abin da za a yi” na rukuninsa, bi da bi.
Idan matsalar ta ci gaba, rubuta wa tallafi a contact@fuzevpn.com tare da ainihin saƙon.
Windows: injin, sabis da kariyar hanyar sadarwa
A Windows, FuzeVPN yana dogara da sabis ɗinsa na Windows, “FuzeVPN — sabis na VPN”, da injin WireGuard ko OpenVPN. Tare, suna ƙirƙirar ramin da kariyar hanyar sadarwarsa: kariya idan haɗi ya katse, hanyar sadarwar rami da DNS.
A nan, ɗayansu bai amsa ba, bai fara ba ko ya tsaya kafin haɗin, ko kuma an sami kuskuren da ba a gano ba. A yanayin “Na atomatik”, kuskuren OpenVPN ne ake nunawa idan WireGuard sannan OpenVPN sun gaza.
Abin da za a yi
Don “… bai tabbatar da aikin cikin lokacin da ake tsammani ba” ko “Ba a iya aika umarnin … zuwa sabis na VPN na cikin na'ura ba”: ku jira FuzeVPN ya duba matsayin VPN. Sannan ku sake gwadawa idan ya zama dole. Bayan wa'adin lokaci ya ƙare, aikin na iya kammaluwa a bayan fage.
Ku danna “Katse haɗi” a FuzeVPN ku jira tabbaci. Sannan ku sake fara haɗin VPN. Katse haɗi yana kuma ɗage toshewar intanet da kariya idan haɗi ya katse ke riƙewa bayan gazawa.
Idan intanet ya ci gaba da toshewa, ku buɗe shafin “Binciken matsala” a menu na gefe ku danna “Binciken matsala”. A ƙarƙashin sakamakon, sannan ku danna “Kammala katse haɗi”.
Idan saƙon ya dawo, ku fita daga FuzeVPN da “Fita daga FuzeVPN”, a menu na alamarsa kusa da agogo, sannan ku sake buɗe shi. Giciyen kuwa yana rage FuzeVPN ne kawai kusa da agogo. Ku karɓi buƙatar Windows idan ta bayyana, kuma ku sake kunna kwamfutar idan Windows ta nema.
Ku gwada ɗayan ƙa'idar: ku cire haɗin VPN, sannan ku zaɓi WireGuard ko OpenVPN a “Saituna → Haɗi → Ƙa'idar VPN”. A yanayin “Na atomatik”, FuzeVPN yana komawa OpenVPN sau ɗaya kawai, idan WireGuard bai fara a kwamfutarku ba.
Don “An sami kuskuren WireGuard da ba a sani ba”: ku gwada kuma wani wuri ko wata hanyar sadarwa. Labarin kan VPN da ba ya haɗuwa yana ƙunshe da waɗannan matakai.
Ku sake kunna Windows, sannan ku sake gwadawa.
Don “Amsar sabis na … na cikin na'ura ba ta inganta ba”, “Babu amintaccen ɓangaren OpenVPN”, “Ba a iya amfani da adaftan OpenVPN DCO ba” ko “An sami kuskuren WireGuard da ba a sani ba”: idan saƙon ya sake dawowa, ku sake shigar da FuzeVPN da mai shigarwa daga shafin FuzeVPN don Windows. Yana kuma ba da “Gyara”, kuma ana kiyaye abubuwan da kuka zaɓa. Ku ɗauki wanda ya dace da na'urar sarrafa kwamfutarku, x64 ko ARM64, wanda aka nuna a bayanan tsarin Windows.
Bayan sake shigarwa, FuzeVPN yana ƙara wannan kwamfuta kai tsaye a matsayin sabuwar na'ura a haɗi na gaba. Idan kun kai iyaka, manhajar tana gayyatarku ku cire ɗaya. Kuna iya yin haka daga kowace manhajar FuzeVPN.
Don “… da ba a sani ba. Duba kundin binciken matsala na cikin na'ura.”: ku aika rahoton binciken matsala maimakon haka. Yana ƙunshe da kundin fasaha na manhajar.
Idan saƙon ya sake dawowa, ku buɗe shafin “Binciken matsala” a menu na gefe ku danna “Binciken matsala”. Ana aika rahoton idan kun shiga asusunku. Idan aikawa ta gaza, FuzeVPN yana sake gwadawa sau 5 cikin awanni 24, kuma “Sake gwadawa” yana sake aikawa.
Sannan ku rubuta wa tallafi a contact@fuzevpn.com, tare da ainihin saƙon, lambarsa idan an nuna, da lambar tantance rahoton. Ku kuma bayyana lokaci, sigar FuzeVPN idan tana bayyane, wuri, ƙa'ida da hanyar sadarwa da aka yi amfani da su. Idan ba ku shiga asusu ba, ku kwafi rubutun rahoton ku liƙa shi a imel ɗinku.
Saƙonni
Android: injin VPN, mahaɗa da zaman da ya gabata
Manhajar Android ba ta iya fara ko riƙe haɗin VPN ba. Injinta na WireGuard ko OpenVPN (ƙa'idodi biyu na haɗi), ko Android da kanta, ta ƙi ko ta dakatar da shi.
Wani lokaci kuma wani bayani na ciki yana ɓace, ko ba a bayyana kuskuren ba. A wasu lokuta, haɗin da ya gabata bai tsaya gaba ɗaya ba tukuna, kuma yana hana sabon.
Abin da za a yi
Don “Zaman OpenVPN har yanzu yana aiki”, “Rami na asali yana aiki tuni”, “Shaidar OpenVPN har yanzu tana cikin amfani”, “Shaidar WireGuard tana cikin amfani” ko “Aikin WireGuard har yanzu yana gudana”: haɗin da ya gabata yana aiki har yanzu. Ku cire haɗin FuzeVPN. Da zarar manhajar ta nuna “An katse haɗi” kuma sanarwarta ta ɓace, ku sake fara haɗi guda ɗaya, ba tare da wani jinkiri da za a jira ba.
Don “Zaman OpenVPN har yanzu yana aiki”, “Rami na asali yana aiki tuni”, “Shaidar OpenVPN har yanzu tana cikin amfani”, “Shaidar WireGuard tana cikin amfani” ko “Aikin WireGuard har yanzu yana gudana”: ana tabbatar da rufewa cikin daƙiƙa 15 a mafi tsawo, ko kuma manhajar ta ba da “Sake gwada rufewa”: ku danna shi. Idan VPN mai aiki kullum yana aiki, ku danna “Buɗe saitunan Android” don kashe shi. Don cikakken bayani, ku bi labarin kan rashin iya katse haɗi.
Ku sake gwadawa daga manhajar FuzeVPN: ku sake fara haɗi.
Don “Mahaɗar OpenVPN…”, “Ƙirƙirar mahaɗar OpenVPN ta gaza” ko “Saitin TUN na OpenVPN ya gaza”: ku dakatar da duk wata manhajar VPN a wayar. Sannan ku sake fara haɗi daga FuzeVPN. Ku karɓi buƙatar Android idan ta bayyana.
Ku rufe FuzeVPN sannan ku sake buɗe shi, sannan ku sake gwadawa.
Ku gwada ɗayan ƙa'idar ko wani wuri. Don canza ƙa'ida, ku cire haɗin VPN, sannan ku zaɓi WireGuard ko OpenVPN a “Haɗi” → “Zaɓuɓɓukan ci gaba” → “Ƙa’ida”.
Don “Injin OpenVPN ba ya samuwa”: ku zaɓi WireGuard. Don dawo da OpenVPN, ku shigar da FuzeVPN daga Google Play ko da fayil ɗin APK daga shafin Sauke. Don sauya daga ɗaya zuwa ɗaya, ku fara cire manhajar.
Ku sabunta FuzeVPN: ta Google Play, ko ta shigar da sabon APK a kan tsohon. Ƙungiyarmu tana bin diddigin rahotannin bincike a ainihin lokaci kuma tana fitar da gyare-gyare akai-akai.
Ku sake kunna wayar, sannan ku sake gwadawa.
Idan saƙon ya dawo, ku kwafi lambar da aka nuna a ƙarƙashin saƙon (“Lambar bincike: …”) da maɓallin “Kwafa”. Sannan ku fara bincike: ku buɗe Asusu → “Kuna buƙatar taimako?” → “Fara bincike”.
Idan kun shiga asusunku, ku danna “Aika rahoton”, sannan “Sake gwada aikawa” idan ya zama dole. Don adana rahoton da ba a aika ba, ku danna “Ajiye rahoto” kafin rufe manhajar.
Sannan ku rubuta wa tallafi a contact@fuzevpn.com, tare da lambar tantance rahoton (“Lambar tunani: …”) ko rahoton da aka ajiye. Ku ƙara ainihin saƙon da lambar bincike. Ku kuma bayyana na'urarku, sigar FuzeVPN idan tana bayyane, wurin da kuka zaɓa, hanyar sadarwa da lokaci.
Saƙonni
An ƙi saitin rami ko bai cika ba
Don buɗe ramin, wato haɗin VPN da aka ɓoye, manhajar tana karɓar saiti daga sabar. Bayanin martabar OpenVPN ne ko saitin WireGuard, tare da adireshi, hanyoyi, DNS da ɓoyewa.
A nan, wannan saiti bai cika ba, ba shi da inganci ko yana buƙatar fasalin da manhajar ba ta goyi baya. Manhajar ta ƙi shi, kuma ba a kafa haɗin ba.
Abin da za a yi
Ku cire haɗin VPN, sannan ku sake fara haɗi daga manhajar FuzeVPN: tana sake neman saitin daga sabar. A Windows, katse haɗi yana kuma buɗe intanet. Bayan gazawa, kariya idan haɗi ya katse tana riƙe intanet a toshe har sai kun katse haɗi.
Don saƙonnin Android na wannan rukuni, idan “VPN mai aiki koyaushe” yana kunne: ku buɗe “Saituna” → “Hanyar sadarwa da intanet” → “VPN”, sannan alamar saituna kusa da FuzeVPN. Ku kashe “Toshe haɗi ba tare da VPN ba” na ɗan lokaci, sannan “VPN mai aiki koyaushe”. Ku sake fara haɗi a FuzeVPN, sannan ku sake kunna su.
Don “Adireshin OpenVPN ya ɓace”, “DNS na OpenVPN ya ɓace” ko “Hanyoyin OpenVPN sun ɓace”: ku kuma tabbatar babu wata manhajar VPN da ke aiki. Sannan ku tabbatar FuzeVPN yana da izinin VPN na Android har yanzu.
Ku zaɓi wani wuri.
Ku koma ɗayan ƙa'idar. Ku cire haɗin VPN, sannan ku zaɓi WireGuard ko OpenVPN: a Windows, a “Saituna → Haɗi → Ƙa'idar VPN”; a Android, a “Haɗi” → “Zaɓuɓɓukan ci gaba” → “Ƙa’ida”.
Ku sabunta FuzeVPN, sannan ku sake gwadawa daga manhajar. A Windows, ku karɓi sabuntawar da aka bayar, ko ku gudanar da mai shigarwa daga shafin FuzeVPN don Windows. A Android, ku yi amfani da Google Play, ko ku shigar da sabon APK a kan tsohon.
Don “OpenVPN Core ya ƙi saitin abokin haɗi” ko “Bayanan haɗin da aka karɓa ba su dace da OpenVPN DCO ba”: ku koma WireGuard. Idan saƙon ya dawo bayan sabuntawa, ku fara bincike kai tsaye, sannan ku rubuta wa tallafi a contact@fuzevpn.com.
Idan saƙon ya dawo, ku fara bincike. A Windows, ku buɗe shafin “Binciken matsala” a menu na gefe, sannan ku danna “Binciken matsala”. A Android, ku buɗe Asusu → “Kuna buƙatar taimako?” → “Fara bincike”.
Idan kun shiga asusunku, Windows tana aika rahoton da kanta; a Android, ku danna “Aika rahoton”. Idan ba ku shiga asusu ba, ku kwafi rubutun rahoton a Windows. A Android, ku danna “Ajiye rahoto” kafin rufe manhajar.
Sannan ku rubuta wa tallafi a contact@fuzevpn.com, tare da lambar tantance rahoton da aka nuna bayan aikawa, ko rahoton da aka ajiye ko kwafa. Ku ƙara ainihin saƙon da lambarsa, idan an nuna a ƙarƙashin saƙon (Android) ko a shafin “Binciken matsala” (Windows). Ku kuma bayyana na'urarku, sigar FuzeVPN idan tana bayyane, wurin da kuka zaɓa, hanyar sadarwa da lokaci.
Saƙonni
Takardun shaida da amintaccen haɗi
Da OpenVPN, manhajar da sabar suna tabbatar da shaidar juna ta takardun shaida, yayin amintacciyar tattaunawa (TLS). A Windows, binciken matsala da nemo sabuntawa suna kuma tabbatar da amintaccen haɗi da sabis ɗin FuzeVPN.
A nan, wannan tabbatarwa ta gaza: an ƙi takardar shaida, ba a gane ta ba, an soke ta ko ba ta dace ba, ko kuma an katse tattaunawar.
Abin da za a yi
Ga saƙonnin Windows na wannan rukuni, da “An ƙi takardar shaidar sabar”, “Gargaɗin TLS na OpenVPN”, “An ƙi tattaunawar OpenVPN” ko “An ƙi tattaunawar TLS ta OpenVPN”: duba kwanan wata da lokacin na'urar. Kunna kwanan wata da lokaci na atomatik, sannan sake gwadawa.
Ga “Ba a iya tabbatar da amintaccen haɗin da sabis ɗin ba” ko “Tattaunawar amintaccen haɗi ta gaza…”: wataƙila manhajar kariya daga ƙwayoyin cuta ko bangon kariya na hanyar sadarwa tana bincika haɗin HTTPS ɗinku, wato amintattun haɗi zuwa shafukan yanar gizo. Idan haka ne, kashe wannan binciken, sannan sake gwadawa.
Ga “Amintacciyar tattaunawa da sabar OpenVPN ta gaza”, “Tattaunawar amintaccen haɗi ta gaza…” ko “Ba a iya tabbatar da amintaccen haɗin da sabis ɗin ba”: gwada wata hanyar sadarwa.
Ga saƙonnin da suka ambaci “OpenVPN”: zaɓi wani wuri.
Ga “An soke takardar shaidar TLS”: sake fara haɗin daga manhajar FuzeVPN kanta. Bayanin martabar OpenVPN zai sabunta kansa ta atomatik. Idan manhajar ta bayar da “Sake gwada tsaftacewa”, taɓa shi, sannan “Shiga asusu”.
An soke ko ya ƙare bayanin martabar OpenVPN a manhaja: sabunta shi
Ga saƙonnin da suka ambaci “OpenVPN”, da “An soke takardar shaidar TLS”: koma WireGuard a yanzu. Katse haɗin VPN, sannan zaɓi WireGuard: a Windows, a “Saituna → Haɗi → Ƙa'idar VPN”; a Android, a “Haɗi” → “Zaɓuɓɓukan ci gaba” → “Ƙa’ida”.
Sabunta FuzeVPN, sannan sake gwadawa daga manhajar. A Windows, karɓi sabuntawar da aka bayar, ko gudanar da fayil ɗin shigarwa na shafin FuzeVPN don Windows. A Android, sabunta ta Google Play, ko shigar da sabon APK a saman tsohon.
Ga “Ba a goyi bayan takardar shaidar OpenVPN ba”, “Ba a goyi bayan sa hannun OpenVPN ba” ko “Sigar TLS ta OpenVPN ba ta dace ba”: idan saƙon ya dawo bayan sabuntawa, fara bincike nan take, sannan rubuta wa tallafi a contact@fuzevpn.com.
Ga “An ƙi tantancewar OpenVPN”, “An ƙi takardar shaidar abokin ciniki ta OpenVPN”, “Ana buƙatar takardar shaidar abokin ciniki ta OpenVPN” ko “Ba a gane takardar shaidar abokin ciniki ta OpenVPN ba”: fara bincike nan take, sannan rubuta wa tallafi a contact@fuzevpn.com.
Ga “An soke takardar shaidar TLS”: idan saƙon ya dawo, cire wannan na'ura a Asusu → “Na’urorinku” → “Sarrafa na’urorina” → “Cire”. Sannan taɓa “Shiga asusu”: za a ƙirƙiri sabuwar na'ura.
Ga “Ba a iya tabbatar da amintaccen haɗin da sabis ɗin ba”: idan saƙon ya dawo, cire wannan na'ura a menu na gefe “Na'urori”, da “Cire na'ura”. Sake shiga: za a ƙirƙiri sabuwar na'ura. A matsayin mafita ta ƙarshe, sake shigar da FuzeVPN da fayil ɗin shigarwa na shafin FuzeVPN don Windows.
Idan saƙon ya dawo, fara bincike. A Windows, buɗe shafin “Binciken matsala” a menu na gefe, sannan danna “Binciken matsala”. A Android, buɗe Asusu → “Kuna buƙatar taimako?” → “Fara bincike”.
Idan kun shiga asusunku, Windows tana aika rahoton da kanta; a Android, taɓa “Aika rahoton”. Idan ba a shiga asusu ba, kwafi rubutun rahoton a Windows. A Android, taɓa “Ajiye rahoto” kafin ku rufe manhajar.
Sannan rubuta wa tallafi a contact@fuzevpn.com, tare da lambar rahoton da aka nuna bayan aikawa, ko rahoton da aka ajiye ko aka kwafa. Ƙara saƙon daidai da lambarsa, idan ta bayyana a ƙarƙashin saƙon (Android) ko a shafin “Binciken matsala” (Windows). Haka kuma ku nuna na'urarku, nau'in FuzeVPN idan ana iya gani, wurin da kuka zaɓa, hanyar sadarwa da lokaci.
Saƙonni
Shaidar VPN ta na'ura da bayanin martabar OpenVPN
Kowace na'ura tana da shaidar VPN ɗinta: maɓallai da aka ƙirƙira a na'urar, waɗanda FuzeVPN ke karɓar sashinsu na jama'a kawai. Ga OpenVPN, ana ƙara takardar shaida da bayanin martaba da aka haɗa da waɗannan maɓallai.
A nan, manhajar ta kasa shirya, karanta ko share wannan shaida. Ko kuma an ƙi bayanin martabar OpenVPN na na'urar, ko kuma ba ya ƙara dacewa da wanda sabis ɗin ya sani.
Abin da za a yi
Ga “Ba a iya shirya amintacciyar shaidar VPN ta wannan na'urar ba” (Windows, lokacin shiga asusu): zaɓi “Fita daga FuzeVPN” a taga “Shiga” ko a menu na alamar da ke kusa da agogo. Alamar giciye tana rage FuzeVPN kusa da agogo ne kawai. Sake buɗe FuzeVPN, sannan sake shiga asusunku.
Ga “Ba a iya shirya amintacciyar shaidar VPN ta wannan na'urar ba”: idan saƙon ya dawo, sake kunna kwamfutar, sannan sake gwadawa.
Ga “Shaidar OpenVPN ba daidai ba ce”, “An katse aikin OpenVPN”, “Saɓani a OpenVPN”, “Bayanin martabar OpenVPN ya riga ya wanzu”, “Cire OpenVPN bai cika ba” ko “Ba a iya cire bayanin martabar OpenVPN da aka soke gaba ɗaya ba”, tare da “VPN mai aiki koyaushe” a kunne: kafin sake gwadawa ko gyara bayanin martaba, buɗe “Saituna” → “Cibiyar sadarwa da Intanet” → “VPN”, sannan alamar dabaran haƙora kusa da FuzeVPN. Kashe “Toshe haɗi ba tare da VPN ba” na ɗan lokaci, sannan “VPN mai aiki koyaushe”. Sake kunna su bayan an gyara haɗin a FuzeVPN.
Ga “Saɓani a OpenVPN”, “Bayanin martabar OpenVPN ya riga ya wanzu”, “Shaidar OpenVPN ba daidai ba ce” ko “An katse aikin OpenVPN”: da farko sabunta na'urori. Buɗe Asusu → “Na’urorinku” → “Sarrafa na’urorina”. Taɓa “Sabunta na’urori”, ko ja allon ƙasa.
Ga “An riga an sami bayanan haɗin OpenVPN na wannan na'urar”, “Ba a iya karanta shaidar OpenVPN ta cikin na'ura ba”, “Saɓani a OpenVPN” ko “Bayanin martabar OpenVPN ya riga ya wanzu”: sake gwadawa.
Ga “Cire OpenVPN bai cika ba” ko “Ba a iya cire bayanin martabar OpenVPN da aka soke gaba ɗaya ba”: taɓa “Sake gwada tsaftacewa”. Bayan an tabbatar da tsaftacewa, taɓa “Shiga asusu”: manhajar tana ƙirƙirar sabon bayanin martabar OpenVPN.
An soke ko ya ƙare bayanin martabar OpenVPN a manhaja: sabunta shi
Ga “Takardar shaidar OpenVPN ba ta dace da shaidar wannan na'urar ba”, “Ba a iya karanta shaidar OpenVPN ta cikin na'ura ba”, “Shaidar OpenVPN ba daidai ba ce”, “An katse aikin OpenVPN” ko “Saɓani a OpenVPN”: sabunta bayanin martabar OpenVPN na wannan na'ura. A Windows, danna “Sabunta bayanan haɗi”. A Android, sake fara haɗin daga manhajar: tana sake ƙirƙirar shaida ta atomatik.
An soke ko ya ƙare bayanin martabar OpenVPN a manhaja: sabunta shi
Ga “Shaidar OpenVPN ba ta dace ba”: fara bincike nan take, sannan rubuta wa tallafi a contact@fuzevpn.com.
Ga saƙonnin da suka ambaci “OpenVPN”: a yanzu, koma WireGuard. Katse haɗin VPN, sannan zaɓi WireGuard: a Windows, a “Saituna → Haɗi → Ƙa'idar VPN”; a Android, a “Haɗi” → “Zaɓuɓɓukan ci gaba” → “Ƙa’ida”.
Ga saƙonnin da suka ambaci “OpenVPN”, in ban da “Shaidar OpenVPN ba ta dace ba”: idan saƙon ya dawo, cire wannan na'ura daga jerin na'urorin manhajar. Sake shiga: za a ƙirƙiri sabuwar na'ura. A matsayin mafita ta ƙarshe, sake shigar da manhajar.
Idan saƙon ya dawo, fara bincike. A Windows, buɗe shafin “Binciken matsala” a menu na gefe, sannan danna “Binciken matsala”. A Android, buɗe Asusu → “Kuna buƙatar taimako?” → “Fara bincike”.
Idan kun shiga asusunku, Windows tana aika rahoton da kanta; a Android, taɓa “Aika rahoton”. Idan ba a shiga asusu ba, kwafi rubutun rahoton a Windows. A Android, taɓa “Ajiye rahoto” kafin ku rufe manhajar.
Sannan rubuta wa tallafi a contact@fuzevpn.com, tare da lambar rahoton da aka nuna bayan aikawa, ko rahoton da aka ajiye ko aka kwafa. Ƙara saƙon daidai da lambarsa, idan ta bayyana a ƙarƙashin saƙon (Android) ko a shafin “Binciken matsala” (Windows). Haka kuma ku nuna na'urarku, nau'in FuzeVPN idan ana iya gani, wurin da kuka zaɓa, hanyar sadarwa da lokaci.
Saƙonni
Amintacciyar ma'ajiya ta na'ura ko burauza (maɓallai da zama)
FuzeVPN tana ajiye maɓallan haɗin WireGuard ko OpenVPN naku da zamanku a na'urar, a wuri da aka kare. Maɓallan sirri suna zama a na'urar.
A nan, manhajar ta kasa karanta, adana ko share waɗannan bayanai. Ko kuma, a cikin ƙarin burauza, ma'ajiyar burauza ba ta samuwa na ɗan lokaci.
Abin da za a yi
Sake gwada aikin da ya gaza.
Ga “Ba a iya share zaman da aka adana ba” (Windows): sake gwada fita daga asusun kafin ku shiga da wani asusu.
Ga “Ba a iya karanta zamanka da aka adana ba” (Windows): sake gwada tabbatarwar. Zamanku yana nan a adane.
Ga “An dakatar da VPN, amma ba a tabbatar da share zaman shiga ba” (Android): an dakatar da VPN da gaske. Sake gwada tsaftacewar da manhajar ta bayar.
Ga sauran saƙonnin Android na wannan rukuni: buɗe wayar, sake buɗe FuzeVPN, sannan sake gwadawa. Bayan wayar ta sake kunnawa, bayanan FuzeVPN da aka ɓoye ba sa samuwa sai an buɗe wayar.
Ga “Shaidar WireGuard ba ta samuwa” ko “Maɓallin WireGuard na gida ba shi da inganci”: sake fara haɗin daga manhajar. Za ta sabunta shaidar na'urar ta atomatik, ba tare da ɗaukar ƙarin wurin na'ura ba.
Ga saƙonnin Windows da suka ambaci “ma'ajiyar da aka kare” ko “zaman da aka adana”: zaɓi “Fita daga FuzeVPN” a menu na alamar da ke kusa da agogo; alamar giciye tana rage shi kusa da agogo ne kawai. Sake buɗe FuzeVPN da asusun Windows ɗaya kamar yadda kuka saba, sannan sake gwadawa.
Ga saƙonnin Windows da suka ambaci “ma'ajiyar da aka kare”: idan saƙon ya dawo, sake shigar da FuzeVPN da fayil ɗin shigarwa na shafin FuzeVPN don Windows, wanda kuma yake bayar da “Gyara”. Zaɓuɓɓukanku suna nan a adane; a shiga ta gaba, za a ƙara sabuwar na'ura ta atomatik.
Ga sauran saƙonnin Android na wannan rukuni: idan saƙon ya dawo, share bayanan FuzeVPN ko sake shigar da ita. Bayan sake shigarwa, ana ƙara sabuwar na'ura ta atomatik a shiga ta gaba. Idan an kai iyakar na'urori, manhajar tana gayyatarku kawai ku cire ɗaya.
Ga “Saitunan asusu na gida ba sa samuwa” (ƙarin burauza): rufe burauza sannan sake buɗe ta. Tabbatar akwai sauran sarari a faifai, sannan sake gwadawa. Asusunku da aka ajiye yana nan.
Ga saƙonnin manhajojin Windows da Android: idan saƙon ya dawo, fara bincike. A Windows, buɗe shafin “Binciken matsala” a menu na gefe, sannan danna “Binciken matsala”. A Android, buɗe Asusu → “Kuna buƙatar taimako?” → “Fara bincike”.
Ga “Saitunan asusu na gida ba sa samuwa”: idan saƙon ya dawo, buɗe “Saituna → Tallafi → Binciken matsala” a cikin ƙarin burauza. Sannan zaɓi “Gudanar da bincike”.
Idan kun shiga asusunku, aika rahoton: Windows tana aika shi da kanta; a Android, taɓa “Aika rahoton”, kuma a cikin ƙarin burauza, “Aika rahoto”. Idan ba a shiga asusu ba, kwafi rubutunsa a Windows, ko zaɓi “Ajiye rahoto” a Android ko “Fitar da rahoto” a cikin ƙarin burauza.
Sannan rubuta wa tallafi a contact@fuzevpn.com, tare da lambar rahoton da aka nuna bayan aikawa. Idan ba a shiga asusu ba, haɗa rahoton da aka ajiye ko aka fitar, ko manna rubutunsa. Ƙara saƙon daidai da lambarsa, idan ta bayyana a ƙarƙashin saƙon (Android) ko a shafin “Binciken matsala” (Windows).
Saƙonni
Zaɓi ko wanda aka fi so da ba a adana ko ba a ɗora ba
Ba a iya adana wani zaɓi a na'urar ba, ko kuma ba a iya karanta waɗanda aka fi so ko saitunan tsaro ba. Zaɓukan da abin ya shafa: harshe, jigo, sanarwa, ƙa'ida, sabar, wanda aka fi so, farawa da Windows, haɗawa ta atomatik, saitunan tsaro, rahotanni.
Dangane da lamarin, tsohon zaɓi yana dawowa, ko sabon yana aiki a yanzu kuma sake gwadawa yana ba ku damar ci gaba da shi. Idan ba a iya karanta saitunan tsaro ba, suna komawa ga tsoffin ƙimarsu: duka a kunne.
Abin da za a yi
Ga “Ba a iya karanta saitunan tsaro da aka adana ba…”: kariya idan haɗi ya katse (kill switch), kariyar DNS, kariyar WebRTC da sake haɗawa ta atomatik suna kunne, kamar yadda aka saba. Don sake yin zaɓukanku, katse haɗin VPN. “Kill switch”, “Kariyar DNS” da “Kariyar WebRTC” suna cikin “Saituna → Sirri → Tsaro”, “Sake haɗawa ta atomatik” kuma a “Saituna → Haɗi → Haɗi”.
Ga “Ba a iya adana ƙa'idar VPN…” ko “Ba a iya adana saitunan tsaro ba”: da farko danna “Katse haɗi” ku jira tabbaci. Sannan sake yin zaɓinku. Ana saita ƙa'ida a “Saituna → Haɗi → Ƙa'idar VPN”, ana saita kariya a “Saituna → Sirri → Tsaro”.
Ga “Ba a iya adana wannan zaɓin ba. Za a iya rasa shi idan aka sake buɗe manhajar.”: tabbatar har yanzu kun shiga asusunku na FuzeVPN, sannan sake yin wannan zaɓi.
Ga “Ba a iya canza farawa da Windows ba”: daga zaman Windows ɗinku na yau da kullum, sake saita “Fara da Windows”, a “Saituna → Gaba ɗaya → Windows”.
Shin FuzeVPN zai iya haɗawa da kansa lokacin da na'ura ta kunna?
Sake gwadawa: sake yin zaɓi ɗaya.
Ga “…aka fi so…”: sake ƙara ko cire wannan wanda aka fi so. Jerinku ya koma yanayinsa na ƙarshe da aka adana.
Ga “Ba a iya ɗora waɗanda aka fi so ba” (Android): sake gwadawa. Bayan jerin ya ɗora, za ku iya sake ƙara ko cire waɗanda aka fi so.
Ga “Ba a ajiye zaɓi ba” (Android): zaɓinku yana aiki a yanzu. Sake gwadawa kafin ku rufe manhajar don ci gaba da shi.
Ga “Ba a iya ajiye wannan saitin ba” (Android, rahotannin bincike): sake gwadawa. Sannan duba saitin da aka nuna kafin aika rahoto.
Ga “Ba a iya adana harshen…”, “Ba a iya adana jigon…”, “Ba a iya adana sabar da aka zaɓa…”, “Ba a iya adana wannan abin da aka fi so…”, “Ba a iya adana haɗawa ta atomatik…” ko “Ba a iya adana saitunan tsaro…”: idan gazawar ta dawo, fita daga FuzeVPN da “Fita daga FuzeVPN”, a menu na alamarta kusa da agogo, sannan sake buɗe ta. Sannan tabbatar an ci gaba da zaɓinku.
Idan saƙon ya sake dawowa, fara bincike. A Windows, buɗe shafin “Binciken matsala” a menu na gefe ku danna “Binciken matsala”: rahoton yana tafiya idan kun shiga asusunku. A Android, a Asusu, taɓa “Kuna buƙatar taimako?”, “Fara bincike”, sannan “Aika rahoton”.
Sannan rubuta wa tallafi a contact@fuzevpn.com, tare da saƙon daidai, lambarsa idan ta bayyana da lambar rahoton. Idan ba a shiga asusu ba, haɗa rahoton da aka ajiye da “Ajiye rahoto” a Android, ko manna rubutunsa a Windows.
Saƙonni
Windows: binciken FuzeVPN ya ƙi sabuntawa
FuzeVPN tana neman sabuntawa lokacin farawa, kuma za ku iya nemo ɗaya a “Saituna → Sabuntawa”. Kafin shigar da shi, tana bincika amsar sabis ɗin sabuntawa, fayil ɗin da aka karɓa da sigar da aka shigar.
A cikin fayil ɗin, tana tabbatar da sa hannu da sunan FuzeVPN, zanen yatsa na fayil, sigar, na'urar sarrafawa, girma da adireshin saukewa. A nan, wani bincike ya gaza: a yawancin waɗannan saƙonni, fayil ɗin da aka wallafa ne matsalar, ba kwamfutarku ba.
Abin da za a yi
Ga “Ba a iya tabbatar da sa hannun sabuntawa ba”: da farko tabbatar kwanan wata da lokacin Windows daidai ne.
Ga “Windows ya kasa buɗe sigar FuzeVPN da aka shigar”: fita daga FuzeVPN da “Fita daga FuzeVPN”, a menu na alamarta kusa da agogo, sannan sake buɗe ta. Haka kuma tabbatar manhajar kariya daga ƙwayoyin cuta ba ta toshe FuzeVPN. Idan tana toshewa, sanar da ita wannan kuskuren gano barazana, kamar yadda labarin shigarwa a Windows ya bayyana.
FuzeVPN ba ya girkuwa, ba ya farawa, ko ba ya samun izinin Windows
Ga “Wannan sabuntawa bai dace da wannan kwamfutar ba”: shigar da sabuntawar Windows, sannan sake gwadawa. Wannan sabuntawa na iya buƙatar sigar Windows mafi sabo. Haka kuma tabbatar ana goyon bayan kwamfutarku: Windows 10 ko 11, na'urar sarrafawa x64 ko ARM64, ba a yanayin S ba.
Ga “Fayil ɗin da aka karɓa bai dace da tsarin wannan kwamfutar ba”: shigar da hannu sigar x64 ko ARM64 da ta dace da kwamfutarku, kamar yadda aka bayyana a matakai 7 da 8. Fayil ɗin da aka wallafa ne ba ya dacewa da na'urar sarrafawarku.
Ga “Fayil ɗin sabuntawa ya fi girman da aka yarda da shi”: girman da ake magana a kai shi ne na fayil ɗin da aka wallafa, ba sararin faifanku ba.
A “Saituna → Sabuntawa”, danna “Nemi sabuntawa”, sannan “Sauke sabuntawa” da “Shigar yanzu”. Idan saƙon ɗaya ya dawo, sake gwadawa daga baya.
Idan saƙon ya dawo, shigar da sabuwar sigar da hannu da fayil ɗin shigarwa na shafin FuzeVPN don Windows. Yana yin sabuntawa kuma yana adana zaɓuɓɓukanku. Sigar Microsoft Store kuwa, tana sabuntawa ta Store.
Ɗauki fayil ɗin shigarwa na na'urar sarrafawarku, x64 ko ARM64, kamar yadda bayanan tsarin Windows suka nuna. Idan sigar da aka shigar ba ita ce daidai ba, cire ta tukuna. Ga sigar da ake ɗauka a ko'ina, bi labarin sabuntawa a Windows.
Idan saƙon ya sake dawowa, buɗe shafin “Binciken matsala” a menu na gefe ku danna “Binciken matsala”. Rahoton yana tafiya idan kun shiga asusunku.
Sannan rubuta wa tallafi a contact@fuzevpn.com, tare da saƙon daidai, lokaci, lambarsa idan ta bayyana da lambar gane rahoton. Idan ba a shiga asusu ba, manna rubutun rahoton a imel ɗinku. Muna amsawa cikin awanni 72, da harshenku.
Saƙonni
Windows: sakamakon binciken matsala
Binciken matsala na FuzeVPN don Windows yana duba injin VPN, direba, takardar shaidar VPN, ramin, kariyoyi da samun sabis ɗin FuzeVPN. Waɗannan layuka suna nuna binciken da ya gaza ko aunawar da ba a iya yi ba.
Kariyar da kuka kashe tana nuna “Ba a gudanar ba”. Ramin na iya aiki ko da sabis ɗin bai amsa ba.
Abin da za a yi
Ga “Babu injin VPN…”: fita daga FuzeVPN da “Fita daga FuzeVPN”, a menu na alamarta kusa da agogo, sannan sake buɗe ta. Idan layin ya dawo, sake kunna Windows.
Ga “Katse haɗin VPN da hannu kuma sake haɗawa…” ko “Ba a tabbatar da takardar shaidar VPN ba…”: danna “Katse haɗi” ku jira tabbaci. Sannan sake fara haɗin VPN.
Ga “Duba haɗin Intanet ɗinka…”: buɗe wani shafi don tabbatar haɗinku yana aiki, bayan katse VPN idan an buƙata. Ramin na iya aiki ko da sabis ɗin FuzeVPN, da ake kira nan “API”, bai amsa ba.
Ga “Ba a tabbatar da wannan kariyar ba…”: layin yana magana ne kan kariya idan haɗi ya katse (kill switch), wadda take kunne. Binciken ta ya gaza ko sakamakonta ba a sani ba. Sake gudanar da binciken matsala, sannan rubuta wa tallafi a contact@fuzevpn.com idan layin ya ci gaba.
Ga “Sabis ɗin ya dawo da amsar kuskuren HTTP…”: jira kaɗan, sannan sake gudanar da binciken matsala. Idan layin ya ci gaba da nuna kuskure, rubuta lambar da aka nuna, sannan sake shiga asusunku. Haka kuma tabbatar biyan kuɗin sabis ɗinku yana aiki, kamar yadda labaran zaman da ya ƙare da biyan kuɗin da ake buƙata suka bayyana.
FuzeVPN yana neman in sake shiga: zama ya ƙareFuzeVPN yana neman biyan kuɗin sabis alhali ina da shi
Jira har sai babu haɗawa ko katse VPN da ke gudana, sannan sake gudanar da binciken matsala.
Ga “Ba a tabbatar da takardar shaidar VPN ba…”: idan kuna amfani da OpenVPN, duba kuma labarin bayanin martabar OpenVPN da aka soke ko ya ƙare.
An soke ko ya ƙare bayanin martabar OpenVPN a manhaja: sabunta shi
Ga “Ana buƙatar duba direban VPN…”: rubuta wa tallafi a contact@fuzevpn.com da lambar gane rahoton da aka nuna bayan aikawa. Idan ba a shiga asusu ba, manna rubutun rahoton maimakon haka. Bayan bincike, tallafi na iya neman ku sake shigar da FuzeVPN.
Idan layi ya ci gaba da gazawa ko ba a tantance ba, rubuta wa tallafi a contact@fuzevpn.com da ambaton layin da lambobinsa: “Lambar kuskure”, “HTTP”, “TLS” ko “Lambar Windows”. Ƙara lambar gane rahoton da aka aika, ko manna rubutunsa idan ba ku shiga asusunku ba. Haka kuma ku nuna nau'in FuzeVPN idan ana iya gani.
Saƙonni
Sabis ɗin FuzeVPN ba ya samuwa ko kuskure da ba a zata ba
Manhajar ko ƙarin burauza ta kasa isa ga sabis ɗin FuzeVPN, ko ta aika buƙata da aka ɗauka ba ta inganta ba. Kuma ta iya karɓar amsa da ba a zata ba ko mai jinkiri sosai, ko ta gamu da kuskure da saƙon bai fayyace ba.
A Windows, hanyar sadarwa ko saitinta a kwamfutar na iya hana isa ga sabis ɗin.
Abin da za a yi
Sake gwadawa, ba tare da jiran wani lokaci ba. Sashen Wurare na shafin Gida yana nuna sabobi a ainihin lokaci, tare da ping ɗinsu.
Ga “Buƙata ba daidai ba ce”: duba abin da kuka shigar, sannan sake gwadawa.
Ga “Ƙoƙarin haɗawa da hanyar sadarwa ya gaza”: tabbatar Intanet tana aiki ba tare da VPN ba, ta hanyar katse VPN sannan buɗe wani shafi. Kuna iya gwada wata hanyar sadarwa kuma. Sannan sake gwadawa.
Ga “FuzeVPN ba zai iya amfani da saitin hanyar sadarwar wannan kwamfutar…”: tabbatar Intanet tana aiki. Fita daga FuzeVPN da “Fita daga FuzeVPN”, a menu na alamarta kusa da agogo, sannan sake buɗe ta ku sake gwadawa.
Ga “Ƙoƙarin haɗawa da hanyar sadarwa ya gaza” ko “FuzeVPN ba zai iya amfani da saitin hanyar sadarwa…”: idan saƙon ya dawo, cire wannan na'ura daga asusunku. A matsayin mafita ta ƙarshe, sake shigar da manhajar da fayil ɗin shigarwa na shafin FuzeVPN don Windows.
Ga “Amsar sabar ba daidai ba ce” ko “Buƙata ba daidai ba ce” (Android): sabunta manhajar a Google Play, ko shigar da sabon fayil ɗin shigarwa na APK daga shafin Sauke a saman tsohon. Don sauya daga Google Play zuwa APK, ko akasin haka, cire manhajar tukuna. Sannan sake farawa.
Idan saƙon ya dawo, fara bincike. A Windows, buɗe shafin “Binciken matsala” a menu na gefe ku danna “Binciken matsala”. A Android, a Asusu, taɓa “Kuna buƙatar taimako?”, “Fara bincike”, sannan “Aika rahoton”.
A cikin ƙarin burauza, buɗe “Saituna → Tallafi → Binciken matsala”. Danna “Gudanar da bincike”, sannan “Aika rahoto”.
Ga “Wani kuskure da ba a zata ba ya faru” (ƙarin burauza): fitar da rajistar haɗi kuma da “Fitar da rajistar haɗi”, a sashe ɗaya. Haɗa shi da imel ɗinku zuwa tallafi.
Sannan rubuta wa tallafi a contact@fuzevpn.com, tare da saƙon daidai, lambarsa idan ta bayyana da lambar rahoton. Idan ba a shiga asusu ba, haɗa rahoton da aka ajiye da “Ajiye rahoto” (Android) ko “Fitar da rahoto” (ƙarin burauza), ko manna rubutunsa (Windows). Muna amsawa cikin awanni 72, da harshenku.