What to do
Click Disconnect
On Windows, open FuzeVPN and click “Disconnect”: the block stops. Closing the window is not enough.
Check the internet without the VPN
Check that the connection works without the VPN, then connect the VPN again. If the internet does not work without the VPN either, follow the article “The VPN won’t connect”.
Windows: partial protection
Does the message say “Some protections remain active…”? The kill switch is off. With the VPN disconnected, turn “Kill switch” back on in “Settings → Privacy → Security”.
Try disconnecting again
FuzeVPN still asks you to disconnect, or nothing opens after “Disconnect”? Try disconnecting again. The article on being unable to disconnect covers this case.
Complete the disconnection
The block remains? Open FuzeVPN’s Diagnostic page and run the diagnostic. Then click “Complete disconnection”, below the results.
Restart Windows
The block continues? Restart Windows. If it comes back, send a diagnostic and write to support at contact@fuzevpn.com.
Another location or protocol
If the connection fails again, disconnect. Then choose another location, or the other protocol: on Windows, “Settings → Connection → VPN protocol”.
In an extension
In an extension, browsing is paused during a reconnection. If it stays blocked, use the button to try again. To browse without the VPN, use the button to disconnect: the block stops.
Android: connect the VPN again
On Android, with “Block connections without VPN” on, check Wi-Fi or mobile data. Then open FuzeVPN to read the message, and connect again.
Android: browse without the VPN
To browse without the VPN, tap “Disconnect” in FuzeVPN: Android’s VPN settings open. There, first turn off “Block connections without VPN”, then “Always-on VPN”.
DNS error, VPN connected
The VPN is connected, but pages show DNS_PROBE_FINISHED_NO_INTERNET or NXDOMAIN? Looking up the address of sites (DNS) is failing. Disconnect and reconnect FuzeVPN, and try another location or the other protocol.
Secure DNS or filter
The error remains? Briefly turn off the browser’s secure DNS. Do the same for the DNS tool, filter or security software that manages your DNS.
Old VPN
Fully uninstall an old VPN: its network adapters or filters may stay active.
Restart the device
If these errors continue, restart the device.
Clear the cache
A site still displays badly once the connection is restored? Clear your browser cache, then reload the page.
Write to support
If the message comes back, write to support at contact@fuzevpn.com. Include the exact message, the time, your chosen location and the network used.
Why it happens
- The VPN connection failed or was interrupted. The kill switch then blocks the internet on purpose, so that your data is not sent without protection. It is what protects you.
- FuzeVPN cannot restore the connection by itself. On Windows, automatic reconnection, on by default, makes 5 attempts in about 93 seconds. If it fails, or if its resumption data is no longer available on the computer, the block stays in place.
- FuzeVPN cannot confirm the state of network protection. Or the VPN was interrupted while the kill switch was off. Only DNS or WebRTC protection then remains active, and traffic is not fully blocked.
- In an extension, the same protection is on by default. It blocks new connections to websites until the VPN connection is restored and verified. During a reconnection, browsing is paused; with no new attempt scheduled, it stays blocked. Sites you have excluded remain accessible.
- On Android, the same protection exists if you turn on “Always-on VPN” and “Block connections without VPN”. The internet then waits for the VPN to come back.
- The VPN is connected, but no site opens, showing for example DNS_PROBE_FINISHED_NO_INTERNET or NXDOMAIN. Looking up the address of sites (DNS) is failing. This can come from the browser’s secure DNS, or from a tool, filter or security software that manages your DNS. Or from an old VPN whose network adapters or filters stay active.
- Only one site won’t open: that site or an intermediary may be limiting traffic.
On Windows, does the block hold if I close the window or the app crashes?
Yes. On Windows, the kill switch is on by default. It keeps the block in place until you choose to disconnect.
This block is recorded in Windows: closing the window does not remove it, and it holds even if the app crashes. It is also restored when the Windows service “FuzeVPN — VPN service” restarts, before any new connection.
Related messages
Here are the messages covered in this article, as FuzeVPN displays them.
Automatic reconnection failed. The kill switch is still blocking network traffic.
Windows app
The local resumption configuration is unavailable. The kill switch is still blocking network traffic. Disconnect before trying again.
Windows app
The VPN was interrupted. Some protections remain active, but network traffic is not fully blocked.
Windows app
The full network protection state could not be confirmed. Disconnect before trying again.
Windows app
The state of network protection cannot be confirmed. Disconnect before trying again.
Windows app
VPN connection was interrupted. The kill switch is still blocking network traffic.
Windows app
VPN connection failed. The kill switch is still blocking network traffic.
Windows app