What to do
Which payment methods can I use, on the website and in the Android app?
On the website, pay by bank card or Google Pay: payment is processed by SumUp.
Is your card declined at payment? Try another card or Google Pay. Your bank can tell you why the card was declined.
In the Android app, you can also subscribe through Google Play. You then pay with the payment methods of your Google account. Depending on the country: card, PayPal, carrier billing or Google Play balance.
The website does not offer PayPal, bank transfer, cryptocurrencies, Pix, Boleto or BLIK.
The plans are on the Pricing page.
Is my card accepted?
Visa, Mastercard, Maestro, American Express, Discover and JCB credit and debit cards are accepted. So are Visa Electron and V PAY.
Cards issued outside France and prepaid cards that carry one of these logos are accepted too.
How is my card payment processed?
On the website, your card payment is processed by SumUp Limited, in Ireland. You enter your card directly with SumUp.
We send it your first name, last name, email and country, the amount and the purchase reference.
For renewal, we keep only an encrypted token, never your card number. This token stays saved if you stop renewal, so you can resume it. It is deleted at SumUp when you change card or delete your account.
Invoices are kept for 10 years and contract data for 5 years.
In which currency am I charged?
On the website, you are always charged in euros, whatever your country. If your card uses another currency, your bank may apply its own exchange fees.
Through Google Play, the price is shown and charged in your country’s currency.
Is the price the same in my country?
Yes, the price is the same in every country, Switzerland and the United Kingdom included. On the website: €1 a month or €10 a year, without VAT.
Through Google Play, Google adds your country’s VAT. You pay the equivalent of €1 a month or €10 a year before tax, plus that VAT, in your currency.
Both plans, monthly and annual, are also available on Google Play.
Can I subscribe from my country?
Yes. You can subscribe from every country, at the same price.
Which payment method is used for automatic renewal?
When you pay, you choose whether to turn on automatic renewal. On the website, renewal is by bank card or Google Pay.
A Google Play subscription renews in Google Play.
To stop renewal, follow the article on cancellation.
Can I change payment method, or move from the website to Google Play?
Yes. Your subscription belongs to your FuzeVPN account, whatever the payment method. You never pay twice.
To move from the website to Google Play, or the other way round, simply use the same account. Create your account in the Android app, then sign in to the website with it, or the other way round.
If you already have a subscription, only a change of plan is offered. This means switching from the monthly plan to the annual plan, or the other way round.
Subscription paid on the website: replace your card in the Billing section of your account.
Can a company or a self-employed person subscribe?
Yes. FuzeVPN is for individuals and professionals alike, and professional use is allowed.
The invoice can show your company’s details: follow the article on invoices.