What to do
Choose another location
Choose another location from the list. A full server no longer appears there: it comes back when it has room again. In the apps, preferably pick the nearest one: it usually gives the best speed.
The “Automatic” option
In an extension, choose the “Automatic” option: it picks the location that responded best recently.
Try again
Otherwise, try again: there is no waiting time. On Windows, if this happens during a location change, your device stays at its current location.
A country’s catalogue
Watching a country’s catalogue? Keep that country’s location instead and try again.
A streaming platform detects the VPN or does not show the right catalogue
Refresh the list
If the message asks you to, or if the location stays unavailable, refresh the list, then choose one of the locations offered. On Windows and in the extension, use the “Refresh locations” icon. On Android, pull the screen down, or tap “Refresh” when this button appears.
Change protocol on Android
On Android, if the location does not offer your connection protocol (WireGuard or OpenVPN), disconnect the VPN. Then choose the other protocol in “Connection → Advanced options → Protocol”. Or keep your protocol and choose another location.
Try WireGuard on Windows
On Windows, with OpenVPN, if the target server stays unavailable, try WireGuard. Disconnect the VPN, then choose WireGuard in “Settings → Connection → VPN protocol”.
Empty location list
If the location list does not load, check your internet connection, then use “Try again”. If it shows no location, try again with the “Refresh locations” icon.
Write to support
If the message comes back, write to support at contact@fuzevpn.com. Do the same if the extension shows “This server is temporarily unavailable…” for all locations. Include the exact message, the location you chose and the time.
Why it happens
- The server for this location is full: it has reached its connection limit. Each server hosts a limited number of devices, to guarantee 50 Mbit/s to each one. Our teams monitor demand in real time and add servers when needed.
- FuzeVPN cannot confirm right now that there is still room on this server. It is not necessarily full.
- The server for the chosen location is temporarily unavailable. If this happens during a location change on Windows, your device stays at its current location.
- In the extension, “This server is temporarily unavailable…” covers several cases: server unavailable, server error, proxy setting refused by the browser, or a device FuzeVPN could not retrieve. An automatic reconnection follows.
- The chosen location no longer exists, is no longer offered or is refused by the server.
- The location’s server does not offer the chosen protocol, or has no OpenVPN address available right now.
- The server cannot activate IPv6 right now. On Android, the app then continues in IPv4; “IPv6 unavailable” appears only if this fallback was not enough. The exit address is in IPv4, and in IPv6 only when the server has one.
- With OpenVPN, it is sometimes FuzeVPN’s OpenVPN service, needed to connect to the target server, that is temporarily unavailable. On Windows, Automatic mode switches once to OpenVPN if WireGuard does not start on the PC. If OpenVPN also fails, its error appears, even if you did not choose OpenVPN.
- FuzeVPN cannot reach its service to load the location list. Or the list loads but offers no location for now (title “No location available”).
Does FuzeVPN pick the fastest server?
In the extensions, yes: the “Automatic” option picks the location that responded best recently. In the apps, you choose the location: the nearest one usually gives the best speed.
The Locations section of the site’s home page shows the servers in real time, with their ping (their response time).
Related messages
Here are the messages covered in this article, as FuzeVPN displays them.
The target server is temporarily unavailable. Your device remains at its current location.
Windows app
This server’s availability cannot be confirmed right now. Choose another location or try again later.
Windows app
Try again in a few moments or contact support.
Windows app
The location list cannot be loaded right now.
Windows app
This location is temporarily unavailable. Choose Frankfurt 1 or Frankfurt 2, or try again later.
Windows app
This server is full. Choose another location.
Windows app
Location unavailable — Refresh the location list and try again.
Android app
Server full — This location has reached its connection limit. Choose another location or try again later.
Android app
This location is unavailable. Choose another one.
Browser extension
This server is full. Choose another location.
Browser extension
Other related messages
These messages already say what to do, or go away on their own.
The 100-favorite limit has been reached. Remove a favorite to add another.
Browser extension